Feedback, roadmap & support
How to reach us, what happens to what you send, and how you find out when it ships.
- How to report a bugWhich board to use, what to include, and what to leave out.
- How to request a featureWhere to post, and what makes a request easy to act on.
- What happens to your postThe six statuses, what each one means, and what moves a post between them.
- How we decide what to buildThe inputs, the constraint, and why some answers are slow.
- Reading the public roadmapStatus-only, no dates, and why it is built that way.
- Where release notes liveOne system of record, and what everything else is a copy of.
- How we tell you something you asked for shippedOne notification, on the post you voted for, linking the release notes.
- Reporting a security vulnerabilityNot here. The private channel, and an honest account of its current limits.
- Community guidelines and moderationWhy posts are held for review, and what gets removed.
- The design partner programWhat partners get, and how the segmented board and tickets work.
- Contacting supportWhich channel to use, and an honest account of what is covered today.
- Which board to post onThe five boards, what belongs on each, and the one that is internal to the project.
- Voting, duplicates and merged postsWhat a vote is worth, why upvoting beats reposting, and what happens when two posts become one.
- When we fall behindThe written order things get dropped in, and the two that never are.
- TOVIO never asks you for feedbackNo prompts, no surveys, no pop-ups โ and where the report links actually point.